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Frequently Asked Questions
Please find below the answers to our most frequently asked questions. If you have any further questions, feedback or suggestions that are not listed, then do please contact us.
When will my order be processed?
All covers are usually processed the same day, or next working day if placed in the evening after 3pm, weekend or a bank holiday. Once an order has been placed you will receive an order confirmation via email. All orders will include VAT at the current rate.
Does someone need to be present to sign for the item on delivery?
Ideally yes, to ensure the product arrives in good condition with no damages. However you can opt to leave with a neighbour or in a secure place. You can do this by adding a note when placing your order.
My cover doesnt fit – What should I do?
You should always measure your garden furniture before making a purchase from us. If you have made an error with your measurements then please send the item back to us for a refund or exchange. Please note that items must be sent back in the original packaging and original condition to be eligible for a refund. We will not be held responsible for the cost of postage.
How long does a refund take?
Refunds are usually returned with 14 working days.
How can I reach you?
You can contact us via phone: 0345 0346 570 Mon - Fri / 9AM - 5PM email: email@example.com or writing to us at Sixty Stores Ltd,
390 Birmingham Road,
Stratford upon Avon,
CV37 0RE or by using your contact form here.
is rated 4.56 stars by Reviews.co.uk based on 2289 merchant reviews
4.56 / 5 Rating
First class product for price, excellent fit and great delivery next day for free.
I would recommend this company to anyone.
Worth the money
Waste of money and clearly do not keep to their word with their guarantee. We’ve had our large dining set cover for 2 months and used it as normal ie removing cover and recovering. There has been several tears which would indicate the material is unfit for purpose. In comparison to our dining set cover from Ikea which we probably have used a lot more and shows no signs of wear and tear and much better quality and value for money. As a footnote, it seems that the only way the guarantee would be of any use, if you left the cover inside the packaging and not use it or leave the covers over your furniture to never use it! The customer service was not helpful at all, regardless of providing images. Our response was “the damage was done by yourself“. If we could give this company and product less than one star then we would. Definitely do not waste your money!